Managed Services

Beneficial GIS relies on an entangled yet reliable IT environment. Sivan Design offers its clients with the ability to take the burden off handling the IT tasks required to deploy and maintain such an environment by providing a variety of managed services that meet the client’s needs and budget. Using managed services the client can deploy a new or expand an existing GIS, add data and services while avoiding increased infrastructure, operational, and maintenance costs.

Sivan Design clients are well aware that the consultants assigned for the design and deployment of their turnkey GIS projects, are highly professional and would provide them with the most scalable, reliable, and secure solution available whether hosted, cloud or SaaS (Software as a Service).

Benefits

• Scalability – ability to meet the organization’s GIS increasing needs while keeping minimum staff and infrastructure overheads
• Professionals at hand - clients can benefit from services provided by Sivan Design’s accredited GIS experts with respect to any part of the system at any stage of the project’s phases
• Peace of mind – Sivan Design clients get to concentrate on running their organization and serve their respective clients and citizens as they are relieved from IT operational concerns

Scope of services provided

	Software maintenance and upgrade -
	Sivan Design, Microsoft, Esri, Autodesk, Oracle, etc.
	Deployment –
	QA, testing, and production release
	Mapping –
	Survey, mapping, aerial photography, etc.
	Data collection and conversion –
	Data digitization and vectorization, data migration, on-site data collection of infrastructure inventory, etc.
	Training –
	Client’s personnel and outsourced staff
	Infrastructure  -
	Facility, network and internet, hardware, peripherals, security, etc.
	Maintenance –
	Upgrades, backups, data updates, etc.
	Support –
	Ongoing and emergency technical support